Parcel Trace
A tracking service that merges updates from several couriers into one timeline per parcel.
The problem
Customer support opened four courier sites to answer one question: where is my order?
The approach
Courier adapters behind one gRPC service, normalized status codes and a single timeline endpoint for the support tool.
My role
Backend developer.
Outcome
Support could answer tracking questions from one screen.
Screens
Screenshot placeholder: parcel timeline Screenshot placeholder: adapter health view